#ship a car
Auto Relocation Brokers
Brokers act as the middleman between you and companies that perform the actual auto relocating-the carriers. Brokers own no trucks, no fleets, no terminals.
Before you say that you don’t want to deal with “middlemen,” remember that brokers perform a valuable service because they are able to choose from a wide range of relocation carriers, according to your specific needs. Also, keep in mind that many relocation carriers may prefer to work through brokers. A good broker can work wonders for you by creating a vehicle relocation plan that’s just right for you.
Carriers often charge that auto relocation brokers require a non-refundable deposit to ensure that you will follow through, and that brokers may not be able to guarantee door-to-door delivery. They also note that brokers have less control over pick up and drop off times, since brokers add another layer to the shipping process.
Brokers, though, maintain correctly that carriers often do some of the same things, such as charging deposits and being unable to guarantee precise pickup and dropoff times. The main point is that there are more brokers than carriers, so there is more competition. Brokers know that they have to work harder to please their customers.
Auto Relocation Carriers
Carriers are the companies that do the actual hauling of the vehicles. Some of the larger auto relocation carriers have extensive fleets for hauling everything from motorcycles to family wagons to exotic cars. They may also have terminals that act as “jumping off” points for autos that are about to be shipped or those which they have recently received.
Dealing directly with auto relocation carriers isn’t necessarily better than dealing with brokers. First, you would want to make sure that the carrier has a large enough customer service department that they can serve your needs. Remember, auto relocation brokers are mainly about customer service; carriers are mainly about shipping. You also want to make sure that the carrier can offer adequate insurance coverage, and that, if needed, they can arrange for door-to-door service. Many carriers require that the relocation service begin and end in terminals, which often are located in distant industrial areas.