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Oct 11 2017

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Remote Control

Remote Control that Enables Collaboration

Desktop Sharing enables administrators to connect and control remote Windows and Mac desktops in the LAN and WAN. Accessing computers at a remote location in WAN can be either through VPN or through Internet. It is a web-based tool enabling access from anywhere in the LAN without requiring any native client. It allows almost all operations to be performed on the remote desktop.

Web-based Remote Control

Desktop Central provides a web-based access to the remote computers. This means that a remote connection can be established from anywhere and it does not require any additional client software to be installed other than the Desktop Central agent in order to access remote desktops. The administrators can also establish connection through a VPN to take control of a remote desktop. It also avoids dependencies with other technologies like Java or ActiveX and can also control a computer from tablets.

Windows Remote Desktop sharing features

  • Access to computers on LAN and WAN.
  • Web-based tool enabling access from anywhere in the LAN.
  • Automatically installs the desktop-sharing agent in each desktop.
  • No individual authentication is required to gain access to a remote desktop.
  • Supports viewing/accessing remote desktops using Active X and Java plug-ins.
  • Prompts user confirmation before providing the access to a remote desktop.
  • Supports locking the users keyboard and mouse when accessing from remote. Users screen can also be blacked out so that they are not aware of the changes you make.
  • Ability to send “Ctrl+Alt+Del” command to access a locked computer.
  • Ability to switch between users’ applications using “Alt+Tab” command.
  • Ability to remotely transfer files across machines.
  • Usage of 128-bit Advanced Encryption Standard (AES) encryption protocols during Remote Control operations.
  • Multi-monitor support with easy switching options.
  • Integrated chat to improve collaboration
  • Control users by shadowing their session
  • Configurable screen resolution to fit the screen size.

Protects Users’ Privacy

When connecting to remote computers using remote desktop sharing option, the adminstrators can opt to get user’s permission before connecting to their desktop. A request pops up on the user’s screen requesting remote access. This ensures user’s privacy.

Desktop Central supports accessing a remote desktop either using ActiveX or Java plug-ins. This enables accessing a remote desktop from any browser such as,Internet Explorer, Firefox, and Flock.

Remote File Transfer

Desktop Central allows you to remotely access desktops and transfer files between them. The remote desktop sharing mechanism supports remote login to any desktop on the network user a user account that has remote control privileges. Files are transferred across domains and workgroup using the Active-X Viewer and Java viewers. And the entire process is fast, reliable, and secure.

Multi-monitor Support

When you connect a remote machine that has more than one monitor, Desktop Central’s remote control options will automatically detect this configuration and display it on the ActiveX tool bar. The user can select a particular monitor associated with a remote machine individually.This will be displayed over the remote control session. Multi-monitors are especially useful when you need to troubleshoot a remote machine in a collaborative manner. Desktop Central’s dual monitor support facilitates easy remote control set up and easy switching options between the primary and secondary monitors.

Recording Remote Sessions

Remote recording feature of Desktop Central ensures better security, and is useful for audit purposes. Administrators can view the recorded remote sessions to monitor the session activities, ensuring data security. Also, Recorded remote sessions can be downloaded by prompting user for authentication. This ensures that the information is under careful supervision and provides rock solid security. Companies who strive to comply with the regulatory bodies, like HIPPA compliance, PCI compliance, Trade Practice compliance, can use this feature to ensure that they meet the compliance standards.

Integrated Chat

Administrators will be able to initiate a chat session with any user to improve collaboration or to seek any assistance.

Control a User Session

Desktop Central provides the flexibility to take control of the computer or just the user by shadowing the session.

Desktop Sharing – Supported Windows OS Versions

Desktop Sharing supports connecting to desktops running any of the following OS versions:

The free edition of Desktop Central offers remote desktop sharing for up to 25 desktops for free.

Refer to the online help documentation for more details on Desktop Sharing.

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