Spoke with a few people, Edward, Tad and Matthew who completed my transaction via telephone. Everyone was very helpful and friendly. I… Read More
Driver and the ride were wonderful! 5 stars! Im giving 4 for now because the online booking system is complete crap. i almost did not have a ride at all because my first reservation didnt go through even though the website gave me a confirmation number. then i booked again the night before, again got a confirmation, it even showed up in my upcoming rides . Both times no email was sent to me. i checked early in the AM just to be sure and the ride had dissapeared from my upcoming rides. i called them and luckily they could confirmed that they did see it and that a driver would arrive shortly..
Hi Christiano, Thank you for the great review, and bringing the website shortcomings to our attention. We are continuously upgrading our online reservation system to make it more user friendly and convenient for our clients. Our latest revisions should make reservations on the site flawless. Sincerely, Eduard